Call To Connect (905) 537-1212

 
 
 
  
 
 
 
 
 
 David van der Woerd profile picture 
 
 
 
  
 Posted on Google Google 
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White Fox solved our internet problems.  We switched to White Fox (formerly Rural Com) after years of frustration with interrupted service, slow speeds and spotty customer service from their competitor.  We switched to White Fox that they completed changed that narrative.  I highly recommend them.
 
 
 David van der Woerd 
 
 
 
 
 
  
 
 
 
 
 
 Paul Pavao profile picture 
 
 
 
  
 Posted on Google Google 
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Great customer service, fast reliable internet!
Great communication! Auto billing, no contracts! Nothing but positive things to say about this local Canadian company!
 
 
 Paul Pavao 
 
 
 
 
 
  
 
 
 
 
 
 And rew profile picture 
 
 
 
  
 Posted on Google Google 
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Excellent service, very fast speeds up to 1Gbps. Supports business internet very well and Veronica is great!
 
 
 And rew

Your Rural Internet Provider For Home & Business

Troubleshooting

Local High-Speed Internet Provider

Pricing

View all pricing for our high speed internet for both residential (personal) and business.

WhiteFoxOnline Pricing Plans

Home Internet

Home 150

  • Up to 150 Mbps Download
  • Up to 50 Mbps Upload
  • Unlimited usage

Best for: Streaming, schoolwork, smart-home gear, light gaming

  • Reliable, all-day speeds—no “evening slowdown”
  • Low latency for crystal-clear video calls
  • Easy self-serve portal + real support when you need it
  • Works great with whole-home mesh setups

Plans starting at

$80/mo

View Plan

Wave Fibre 250

  • Up to 250 Mbps Download
  • Up to 50 Mbps Upload
  • Unlimited usage

Best for: 4K streaming on multiple TVs, big downloads, heavier gaming

  • Headroom for multiple people streaming and gaming at once
  • Smooth Zoom/Teams with consistent jitter control
  • Simple, transparent billing—no surprise fees
  • Mesh-friendly for large or tricky homes

Plans starting at

$130/mo

View Plan

WhiteFoxOnline Pricing Plans

Business Internet

Business 100

  • Up to 150 Mbps Download
  • Up to 50 Mbps Upload
  • Unlimited usage

Best for: POS, VoIP, cloud apps, HD video calls, small teams

  • Consistent, business-grade speeds during peak hours
  • Low-latency for clear calls and screen-shares
  • Static IP available for VPN/remote access
  • Zero hidden fees, ever

Plans starting at

$100/mo

View Plan

Business 250

  • Up to 250 Mbps Download
  • Up to 50 Mbps Upload
  • Unlimited usage

Best for: Busy offices, multi-app workflows, frequent video meetings

  • Easily support simultaneous calls, file sync, and backups
  • Tight jitter control for smooth Zoom/Teams
  • Static IP available; easy site-to-site VPNs
  • Zero hidden fees, ever

Plans starting at

$250/mo

View Plan

Business 500

  • Up to 500 Mbps Download
  • Up to 100 Mbps Upload
  • Unlimited usage

Best for: Heavy upload workflows, cameras, multi-site data sync

  • Handles 4K video calls/streams without flinching
  • Static IP included; works with complex networks
  • Designed for always-on operations
  • Zero hidden fees, ever

Plans starting at

$500/mo

View Plan

Custom Plan

  • 150 Mbps - 1 Gbps Download
  • 50-100 Mbps Upload
  • Unlimited usage

Best for: Unique workloads, seasonal peaks, or multi-department needs

  • Pick the exact speed you want and scale as you grow
  • Same rock-solid latency and uptime focus as standard
  • Static IP available, dedicated point to point
  • Ideal for camera networks, CAD/large file teams, or multi-site links

Plans starting at

$500/mo

View Plan

WhiteFoxOnline Comparison

Compare Providers

Provider

Technology

Typical Speeds

Contracts

Unlimited Data

Local Support

Best Fit

WhiteFox Online

  • Technology:
  • Fixed Wireless (Fiber-fed towers)
  • Typical Speeds:
  • 150–500 Mbps
  • Contracts:
  • No
  • Unlimited Data:
  • Yes
  • Local Support:
  • Yes (local)
  • Best Fit:
  • Rural homes & work-from-home

Rogers

  • Technology:
  • LTE / 5G Wireless
  • Typical Speeds:
  • 25–100 Mbps
  • Contracts:
  • Usually term promos
  • Unlimited Data:
  • Yes
  • Local Support:
  • Regional
  • Best Fit:
  • Plug-and-play rural service

Bell

  • Technology:
  • LTE / 5G Wireless Home Internet
  • Typical Speeds:
  • 25–50 Mbps
  • Contracts:
  • Promo terms common
  • Unlimited Data:
  • Yes
  • Local Support:
  • National
  • Best Fit:
  • Wide rural coverage

Xplore

  • Technology:
  • Fixed Wireless + Satellite
  • Typical Speeds:
  • 25–100 Mbps
  • Contracts:
  • Often required
  • Unlimited Data:
  • Yes
  • Local Support:
  • National call centres
  • Best Fit:
  • Remote locations

DL Conn-ections

  • Technology:
  • Fixed Wireless
  • Typical Speeds:
  • Location dependent
  • Contracts:
  • Varies
  • Unlimited Data:
  • Yes
  • Local Support:
  • Local
  • Best Fit:
  • Haldimand rural coverage

NWIC

  • Technology:
  • Fixed Wireless / Fiber Hybrid
  • Typical Speeds:
  • 50–1000 Mbps
Stay Connected With WhiteFoxOnline

Troubleshooting

  • Make sure all equipment is powered on (modem/receiver, router, mesh units). Check for loose power bricks and power bars that were switched off.
  • Confirm all cables are firmly plugged in and not damaged (especially the cable from the outdoor radio/antenna into the indoor unit).
  • If anything looks “stuck” (no lights changing for minutes), unplug power from your modem/receiver and router for 30 seconds, then plug them back in (modem/receiver first, router second).
  • Wait 3–5 minutes for everything to fully reboot, then try loading a simple site like google.com.
  • Check if any device can browse (phone, laptop, tablet). If at least one works, it’s a device problem, not the internet line.
  • On the problem device, turn Wi-Fi off and back on, or forget the network and reconnect using the correct password.
  • If you use both 2.4 GHz and 5 GHz networks, try switching between them to see which one actually works.
  • If nothing can browse on Wi-Fi, plug a laptop directly into the router (if possible). If wired works but Wi-Fi doesn’t, the issue is your router/Wi-Fi settings.
  • Run a speed test close to the router (ideally on a wired device or standing next to the main Wi-Fi unit). Note the result.
  • Pause or stop any big downloads, cloud backups, streaming on multiple TVs, or game updates. These absolutely crush rural connections.
  • Reboot your router and mesh units. Long uptimes often mean worse performance.
  • If things are only slow in certain spots of the house, this is a Wi-Fi coverage issue, not the incoming internet line (see #4).
  • Stand near your main router/primary mesh unit and check if speeds improve. If yes, your signal is dying off with distance.
  • Move mesh nodes or the main router out of closets, basements, and behind TVs. Get them higher and more central, with fewer walls in the way.
  • If you’re on a single router and have a larger or multi-level home, you likely need additional mesh units or better placement—not a new internet plan.
  • Avoid cheap plug-in “boosters” from big box stores; they usually create more problems than they fix.
  • Restart the device fully (not just closing apps). Phones, tablets, and laptops get stuck too.
  • Make sure the device’s software/OS is updated and that any VPNs, ad blockers, or “security” apps are turned off as a test.
  • Try another network (mobile hotspot, a friend’s Wi-Fi). If it’s broken on multiple networks, it’s the device, not your home internet.
  • If it only misbehaves at your home, forget the network on that device and reconnect fresh with the correct password.