Call To Connect (905) 537-1212

 
 
 
  
 
 
 
 
 
 David van der Woerd profile picture 
 
 
 
  
 Posted on Google Google 
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White Fox solved our internet problems.  We switched to White Fox (formerly Rural Com) after years of frustration with interrupted service, slow speeds and spotty customer service from their competitor.  We switched to White Fox that they completed changed that narrative.  I highly recommend them.
 
 
 David van der Woerd 
 
 
 
 
 
  
 
 
 
 
 
 Paul Pavao profile picture 
 
 
 
  
 Posted on Google Google 
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Great customer service, fast reliable internet!
Great communication! Auto billing, no contracts! Nothing but positive things to say about this local Canadian company!
 
 
 Paul Pavao 
 
 
 
 
 
  
 
 
 
 
 
 And rew profile picture 
 
 
 
  
 Posted on Google Google 
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Excellent service, very fast speeds up to 1Gbps. Supports business internet very well and Veronica is great!
 
 
 And rew

Your Rural Internet Provider For Home & Business

Troubleshooting
Custom Business Internet

Custom Plan

A scalable internet plan for unique workloads, seasonal peaks, multi-department needs, and specialized network requirements.

  • 150 Mbps–1 Gbps Download
  • 50–100 Mbps Upload
  • Unlimited usage
Plans starting at
$500/mo

Unique workloads, seasonal peaks, and multi-department needs

Check Availability
WhiteFoxOnline Internet Plan

Plan at a glance

Download

150 Mbps–1 Gbps

Upload

50–100 Mbps

Data

Unlimited usage

Best for: Unique workloads, seasonal peaks, or multi-department needs

Speeds shown are maximum available speeds and are not guaranteed. Performance may be slower during congestion, due to usage within the residence or business, or during harsh weather.

Connectivity shaped around your operation

Choose the speed and network setup your business needs

The Custom Plan lets you select the speed that fits your workload and scale as your business grows. It is suited to camera networks, CAD and large-file teams, multi-site links, and dedicated point-to-point requirements.

Why this plan works

  • Pick the exact speed you want and scale as you grow
  • Same rock-solid latency and uptime focus as standard
  • Static IP available, dedicated point to point
  • Ideal for camera networks, CAD/large file teams, or multi-site links
Included with WhiteFoxOnline

Flexible service for non-standard requirements

01

Scalable speeds

Choose from 150 Mbps up to 1 Gbps download, based on availability and need.

02

Unlimited usage

Support demanding workflows without a usage cap.

03

Advanced networking

Static IP and dedicated point-to-point options are available.

04

Multi-site ready

A strong fit for camera networks, large-file teams, and links between locations.

Good to know

Is usage unlimited?

Yes. This plan includes unlimited usage.

Are the listed speeds guaranteed?

No. The listed speeds are maximum available speeds and can vary with congestion, on-site usage, or harsh weather.

What about a static IP?

A static IP is available for this plan. Ask about it during your availability check.

Ready to connect?

See if Custom Plan is available at your address

Share your address and contact details. The WhiteFoxOnline team will confirm coverage and help you choose the right setup.

Unlimited usage • Local support • Straightforward pricing

Open Contact Page
Call 905-537-1212

Start your availability check

Complete the form and WhiteFoxOnline will follow up about service at your location.

Stay Connected With WhiteFoxOnline

Troubleshooting

  • Make sure all equipment is powered on (modem/receiver, router, mesh units). Check for loose power bricks and power bars that were switched off.
  • Confirm all cables are firmly plugged in and not damaged (especially the cable from the outdoor radio/antenna into the indoor unit).
  • If anything looks “stuck” (no lights changing for minutes), unplug power from your modem/receiver and router for 30 seconds, then plug them back in (modem/receiver first, router second).
  • Wait 3–5 minutes for everything to fully reboot, then try loading a simple site like google.com.
  • Check if any device can browse (phone, laptop, tablet). If at least one works, it’s a device problem, not the internet line.
  • On the problem device, turn Wi-Fi off and back on, or forget the network and reconnect using the correct password.
  • If you use both 2.4 GHz and 5 GHz networks, try switching between them to see which one actually works.
  • If nothing can browse on Wi-Fi, plug a laptop directly into the router (if possible). If wired works but Wi-Fi doesn’t, the issue is your router/Wi-Fi settings.
  • Run a speed test close to the router (ideally on a wired device or standing next to the main Wi-Fi unit). Note the result.
  • Pause or stop any big downloads, cloud backups, streaming on multiple TVs, or game updates. These absolutely crush rural connections.
  • Reboot your router and mesh units. Long uptimes often mean worse performance.
  • If things are only slow in certain spots of the house, this is a Wi-Fi coverage issue, not the incoming internet line (see #4).
  • Stand near your main router/primary mesh unit and check if speeds improve. If yes, your signal is dying off with distance.
  • Move mesh nodes or the main router out of closets, basements, and behind TVs. Get them higher and more central, with fewer walls in the way.
  • If you’re on a single router and have a larger or multi-level home, you likely need additional mesh units or better placement—not a new internet plan.
  • Avoid cheap plug-in “boosters” from big box stores; they usually create more problems than they fix.
  • Restart the device fully (not just closing apps). Phones, tablets, and laptops get stuck too.
  • Make sure the device’s software/OS is updated and that any VPNs, ad blockers, or “security” apps are turned off as a test.
  • Try another network (mobile hotspot, a friend’s Wi-Fi). If it’s broken on multiple networks, it’s the device, not your home internet.
  • If it only misbehaves at your home, forget the network on that device and reconnect fresh with the correct password.