Call To Connect (905) 537-1212

 
 
 
  
 
 
 
 
 
 David van der Woerd profile picture 
 
 
 
  
 Posted on Google Google 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.  
White Fox solved our internet problems.  We switched to White Fox (formerly Rural Com) after years of frustration with interrupted service, slow speeds and spotty customer service from their competitor.  We switched to White Fox that they completed changed that narrative.  I highly recommend them.
 
 
 David van der Woerd 
 
 
 
 
 
  
 
 
 
 
 
 Paul Pavao profile picture 
 
 
 
  
 Posted on Google Google 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.  
Great customer service, fast reliable internet!
Great communication! Auto billing, no contracts! Nothing but positive things to say about this local Canadian company!
 
 
 Paul Pavao 
 
 
 
 
 
  
 
 
 
 
 
 And rew profile picture 
 
 
 
  
 Posted on Google Google 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.  
Excellent service, very fast speeds up to 1Gbps. Supports business internet very well and Veronica is great!
 
 
 And rew

Your Rural Internet Provider For Home & Business

Troubleshooting
Business Internet Plan

Business 500

Higher-capacity business internet for heavy uploads, cameras, multi-site data sync, and always-on operations.

  • Up to 500 Mbps Download
  • Up to 100 Mbps Upload
  • Unlimited usage
Plans starting at
$500/mo

Heavy uploads, camera networks, and multi-site data sync

Check Availability
WhiteFoxOnline Internet Plan

Plan at a glance

Download

Up to 500 Mbps

Upload

Up to 100 Mbps

Data

Unlimited usage

Best for: Heavy upload workflows, cameras, multi-site data sync

Speeds shown are maximum available speeds and are not guaranteed. Performance may be slower during congestion, due to usage within the residence or business, or during harsh weather.

Capacity for demanding operations

Handle heavy upload workflows without flinching

Business 500 is designed for demanding, always-on operations that move larger amounts of data, support camera networks, and keep multiple sites in sync.

Why this plan works

  • Handles 4K video calls/streams without flinching
  • Static IP included; works with complex networks
  • Designed for always-on operations
  • Zero hidden fees, ever
Included with WhiteFoxOnline

More capacity for complex business networks

01

Unlimited usage

Move data without a usage cap.

02

Static IP included

A static IP is included for advanced and complex network requirements.

03

Priority support

WhiteFoxOnline Business Plans include priority business support and faster repair SLAs.

04

Always-on focus

Designed for operations where dependable connectivity needs to stay predictable.

Good to know

Is usage unlimited?

Yes. This plan includes unlimited usage.

Are the listed speeds guaranteed?

No. The listed speeds are maximum available speeds and can vary with congestion, on-site usage, or harsh weather.

What about a static IP?

Yes. A static IP is included with this plan.

Ready to connect?

See if Business 500 is available at your address

Share your address and contact details. The WhiteFoxOnline team will confirm coverage and help you choose the right setup.

Unlimited usage • Local support • Straightforward pricing

Open Contact Page
Call 905-537-1212

Start your availability check

Complete the form and WhiteFoxOnline will follow up about service at your location.

Stay Connected With WhiteFoxOnline

Troubleshooting

  • Make sure all equipment is powered on (modem/receiver, router, mesh units). Check for loose power bricks and power bars that were switched off.
  • Confirm all cables are firmly plugged in and not damaged (especially the cable from the outdoor radio/antenna into the indoor unit).
  • If anything looks “stuck” (no lights changing for minutes), unplug power from your modem/receiver and router for 30 seconds, then plug them back in (modem/receiver first, router second).
  • Wait 3–5 minutes for everything to fully reboot, then try loading a simple site like google.com.
  • Check if any device can browse (phone, laptop, tablet). If at least one works, it’s a device problem, not the internet line.
  • On the problem device, turn Wi-Fi off and back on, or forget the network and reconnect using the correct password.
  • If you use both 2.4 GHz and 5 GHz networks, try switching between them to see which one actually works.
  • If nothing can browse on Wi-Fi, plug a laptop directly into the router (if possible). If wired works but Wi-Fi doesn’t, the issue is your router/Wi-Fi settings.
  • Run a speed test close to the router (ideally on a wired device or standing next to the main Wi-Fi unit). Note the result.
  • Pause or stop any big downloads, cloud backups, streaming on multiple TVs, or game updates. These absolutely crush rural connections.
  • Reboot your router and mesh units. Long uptimes often mean worse performance.
  • If things are only slow in certain spots of the house, this is a Wi-Fi coverage issue, not the incoming internet line (see #4).
  • Stand near your main router/primary mesh unit and check if speeds improve. If yes, your signal is dying off with distance.
  • Move mesh nodes or the main router out of closets, basements, and behind TVs. Get them higher and more central, with fewer walls in the way.
  • If you’re on a single router and have a larger or multi-level home, you likely need additional mesh units or better placement—not a new internet plan.
  • Avoid cheap plug-in “boosters” from big box stores; they usually create more problems than they fix.
  • Restart the device fully (not just closing apps). Phones, tablets, and laptops get stuck too.
  • Make sure the device’s software/OS is updated and that any VPNs, ad blockers, or “security” apps are turned off as a test.
  • Try another network (mobile hotspot, a friend’s Wi-Fi). If it’s broken on multiple networks, it’s the device, not your home internet.
  • If it only misbehaves at your home, forget the network on that device and reconnect fresh with the correct password.