Call To Connect (905) 537-1212

 
 
 
  
 
 
 
 
 
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 Posted on Google Google 
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White Fox solved our internet problems.  We switched to White Fox (formerly Rural Com) after years of frustration with interrupted service, slow speeds and spotty customer service from their competitor.  We switched to White Fox that they completed changed that narrative.  I highly recommend them.
 
 
 David van der Woerd 
 
 
 
 
 
  
 
 
 
 
 
 Paul Pavao profile picture 
 
 
 
  
 Posted on Google Google 
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Great customer service, fast reliable internet!
Great communication! Auto billing, no contracts! Nothing but positive things to say about this local Canadian company!
 
 
 Paul Pavao 
 
 
 
 
 
  
 
 
 
 
 
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 Posted on Google Google 
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Excellent service, very fast speeds up to 1Gbps. Supports business internet very well and Veronica is great!
 
 
 And rew

Your Rural Internet Provider For Home & Business

Troubleshooting
Business Internet Plan

Business 250

More capacity for busy offices, multi-app workflows, frequent video meetings, file sync, and backups.

  • Up to 250 Mbps Download
  • Up to 50 Mbps Upload
  • Unlimited usage
Plans starting at
$250/mo

Busy offices, multi-app workflows, and frequent meetings

Check Availability
WhiteFoxOnline Internet Plan

Plan at a glance

Download

Up to 250 Mbps

Upload

Up to 50 Mbps

Data

Unlimited usage

Best for: Busy offices, multi-app workflows, frequent video meetings

Speeds shown are maximum available speeds and are not guaranteed. Performance may be slower during congestion, due to usage within the residence or business, or during harsh weather.

Room for simultaneous work

Support calls, cloud work, sync, and backups together

Business 250 gives busy offices more room to run simultaneous video calls, file sync, backups, and everyday cloud applications without turning connectivity into a bottleneck.

Why this plan works

  • Easily support simultaneous calls, file sync, and backups
  • Tight jitter control for smooth Zoom/Teams
  • Static IP available; easy site-to-site VPNs
  • Zero hidden fees, ever
Included with WhiteFoxOnline

Built for busier teams and workflows

01

Unlimited usage

Keep business systems connected without a data cap.

02

Priority support

WhiteFoxOnline Business Plans include priority business support and faster repair SLAs.

03

Static IP available

A static IP is available for VPN and site-to-site networking needs.

04

Uptime-first design

Business service is built around uptime-focused network design and monitoring.

Good to know

Is usage unlimited?

Yes. This plan includes unlimited usage.

Are the listed speeds guaranteed?

No. The listed speeds are maximum available speeds and can vary with congestion, on-site usage, or harsh weather.

What about a static IP?

A static IP is available for this plan. Ask about it during your availability check.

Ready to connect?

See if Business 250 is available at your address

Share your address and contact details. The WhiteFoxOnline team will confirm coverage and help you choose the right setup.

Unlimited usage • Local support • Straightforward pricing

Open Contact Page
Call 905-537-1212

Start your availability check

Complete the form and WhiteFoxOnline will follow up about service at your location.

Stay Connected With WhiteFoxOnline

Troubleshooting

  • Make sure all equipment is powered on (modem/receiver, router, mesh units). Check for loose power bricks and power bars that were switched off.
  • Confirm all cables are firmly plugged in and not damaged (especially the cable from the outdoor radio/antenna into the indoor unit).
  • If anything looks “stuck” (no lights changing for minutes), unplug power from your modem/receiver and router for 30 seconds, then plug them back in (modem/receiver first, router second).
  • Wait 3–5 minutes for everything to fully reboot, then try loading a simple site like google.com.
  • Check if any device can browse (phone, laptop, tablet). If at least one works, it’s a device problem, not the internet line.
  • On the problem device, turn Wi-Fi off and back on, or forget the network and reconnect using the correct password.
  • If you use both 2.4 GHz and 5 GHz networks, try switching between them to see which one actually works.
  • If nothing can browse on Wi-Fi, plug a laptop directly into the router (if possible). If wired works but Wi-Fi doesn’t, the issue is your router/Wi-Fi settings.
  • Run a speed test close to the router (ideally on a wired device or standing next to the main Wi-Fi unit). Note the result.
  • Pause or stop any big downloads, cloud backups, streaming on multiple TVs, or game updates. These absolutely crush rural connections.
  • Reboot your router and mesh units. Long uptimes often mean worse performance.
  • If things are only slow in certain spots of the house, this is a Wi-Fi coverage issue, not the incoming internet line (see #4).
  • Stand near your main router/primary mesh unit and check if speeds improve. If yes, your signal is dying off with distance.
  • Move mesh nodes or the main router out of closets, basements, and behind TVs. Get them higher and more central, with fewer walls in the way.
  • If you’re on a single router and have a larger or multi-level home, you likely need additional mesh units or better placement—not a new internet plan.
  • Avoid cheap plug-in “boosters” from big box stores; they usually create more problems than they fix.
  • Restart the device fully (not just closing apps). Phones, tablets, and laptops get stuck too.
  • Make sure the device’s software/OS is updated and that any VPNs, ad blockers, or “security” apps are turned off as a test.
  • Try another network (mobile hotspot, a friend’s Wi-Fi). If it’s broken on multiple networks, it’s the device, not your home internet.
  • If it only misbehaves at your home, forget the network on that device and reconnect fresh with the correct password.